Help with your existing Xome Auction Account such as account verification and updating your information.
Please call customer Service at 844-400-9663 more information on your account.
If after resetting your password using the "Forget My Password" prompt at login you are still unable to access your account, please call customer service at 844-400-9663 for assistance.
Account verification is done by verifying the user’s email address and mobile phone number after account registration.
Before the user can participate in any auction activities they must verify their accounts through these methods. A warning banner is placed above a user’s profile who needs to verify their account. If these banners appear, our Auctioneers are not able to assist new users until they complete verification. After a new user’s account has been verified, they are able to call our auctioneers and receive assistance with any auction related activities as well as participate in online auctions themselves.
Check out the ‘Auctions 101’ section of our Help Center to understand and learn more about account verification. If you still experience difficulties with account verification, please contact Xome customer service at 844-400-9663.
Click on your name in the top right corner of any page on xome.com and select "My Profile" under the Auction section of the drop down menu.
Our system does not allow your login email to be changed once your account has been created. However, the email address listed as the "Communication" email in your account is what is used for marketing and transactional communications. This can be changed at any time by going into the "My Profile" section of your dashboard.
"My Dashboard" is a hub that stores all of a buyer’s actions and is comprised of helpful information such as required actions, bidding activity, event registration history, favorited properties, and saved searches.
Once logged in to your account on xome.com, click on your name in the top right corner of any web page and select "My Profile" under the Auction section of the dropdown menu and scroll to the bottom of the page to the Change Password section.
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